TUVIA HELP
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Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status directly through the carrier’s website.

Placing an order is simple! Just browse our website, select the items you’d like to purchase, and add them to your cart. Once you’re ready, go to the checkout page and follow the prompts to enter your shipping and payment information. You’ll receive an order confirmation email once your purchase is complete.

Shipping costs are calculated based on your location and the weight of your order. Delivery times vary depending on the shipping method you choose and your location. For more details, please refer to our Shipping Policy page

If you receive a defective or damaged product, please contact us immediately at info@tuvialife.co.za or Whatsapp 0649547462. We will work with you to resolve the issue, which may include issuing a replacement or refund.

Yes, we frequently offer discounts and promotions! To stay updated on our latest offers follow us on social media.

Unfortunately, not at this time.

We offer a range of products including premium Macadamia Oil, Solar Roasted Coffee. Tallow beauty Products and Healing Oils. Our focus is on enhancing your daily routine with products that are enriching and seamlessly blend luxury with affordability. For a detailed list, please visit our Products Page

Absolutely. We use industry-standard encryption to protect your personal information and ensure that your data is safe. For more details, please review our Privacy Policy.

We want you to be completely satisfied with your purchase. If you need to return or exchange an item, please contact us within 7 days of receiving your order. Items must be in their original condition and packaging. For detailed instructions, visit our Return Policy page.

Detailed information about our products can be found on our Products page. Each product listing includes descriptions, ingredients, usage instructions, and other relevant details.

Yes, we offer gift cards! You can purchase them directly from our Gift Cards page. They can be used for any purchase on our website and are a great way to share our products with others.

You can reach our customer support team via email at info@tuvialife.co.za, or by Whatsapp on 0649547462. Our team is available to assist you with any questions or concerns.

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, etc), debit cards, and PayPal. For other payment options, please contact our customer support team.

If you need to modify or cancel your order, please contact us as soon as possible. Once an order is processed, changes may not be possible.